Governor's Award for Quality and Productivity
Learn More About the GAQP
The Governor's Advisory Council on Quality and Productivity established the Governor's Award for Quality and Productivity (GAQP) in 1988. This is a team award recognizing service excellence, efficiency, innovation, technology, process improvement, and employee development in Missouri state government. All winning projects must meet established requirements of effectiveness, responsiveness and efficiency of such quality that would make the project a model of excellence in state government nationally.
Any team of individuals employed by the State of Missouri who worked together to implement a project within their own agency, or who worked with another section, division, department, agency, or community organization to implement a project which exemplifies the purpose of the GAQP, may submit a nomination. The combined number of individuals representing any team should consist of 2 to 20 team members (maximum).
Teams must provide documentation which includes, but is not limited to, background information, measures, etc., and measurable impact of the project nominated.
Once a nomination has been approved by the department/agency and submitted for consideration for the GAQP, no additional team members may be added.
All nominated projects must have been in existence long enough to have a measurable impact.
As part of a continuous process to improve government efficiencies, the GAQP will recognize winning teams from four major categories: Customer Service, Efficiency/Process Improvement, Innovation, and Technology in Government. The goal is to establish clear winners that will serve as a model of efficiency, quality, and effectiveness in Missouri state government.
Effective in 2010 the GAQP Pinnacle Award may be awarded to a team if, in the opinion of the Selection Committee, a nomination clearly encompasses multiple award categories in a manner that exemplifies the spirit of the Governor's Award, or exceeds all other nominations.
While all categories may not be utilized in any given year, the goal of the GAQP remains constant—to establish clear winners that will serve as a model of efficiency, quality, and effectiveness in Missouri state government.
A selection committee (a team of state executives) uses established criteria to evaluate each nomination, and may select one winning team from each of the five categories. The selection committee will send their recommendations to the governor's office for final approval.